Privacy Policy

Effective 2026-01-01

1. Introduction

This Privacy Policy describes how Mamori ("we", "us") collects, uses, and shares information when you use our website and platform.

2. Information We Collect

  • Account information: name, email address, organization, and role.
  • Usage data: pages visited, features used, and timestamps, collected via cookies and similar technologies.
  • Support correspondence: messages you send when contacting support or applying to our programs.

3. How We Use Information

We use collected information to operate and improve the Service, authenticate users, communicate with you about your account, and meet our legal and regulatory obligations.

4. Sharing of Information

We do not sell personal information. We share information only with: service providers bound by confidentiality; competent authorities where required by law; or parties you explicitly authorize.

5. Data Retention

We retain personal information for as long as necessary to provide the Service and to comply with legal obligations. You may request deletion of your account data at any time.

6. Security

We implement administrative, technical, and physical safeguards designed to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. Contact privacy@mamori.ai to exercise these rights.

8. International Transfers

Your information may be processed in jurisdictions outside of your own. Where required, we rely on appropriate safeguards such as standard contractual clauses.

9. Changes to This Policy

We may update this Policy. Material changes will be communicated through the Service or by email.

10. Contact

Privacy questions can be sent to privacy@mamori.ai.